Privacy Policy

1. Introduction

Welcome to UnlockFreedom ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website unlockfreedom.com (the "Site") or use our phone unlocking services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website
• Register for an account
• Request a phone unlocking service
• Subscribe to our newsletter
• Contact us through our contact form, email, or phone

The personal information we collect may include:

• Your name
• Email address
• Phone number
• Mailing address
• Payment information
• Device information (including IMEI number, model, carrier)

2.2 Technical Information

When you visit our Site, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting
• Pages visited
• Time spent on those pages
• Referring website addresses

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our services
• Process and complete transactions
• Send you service-related notices and updates
• Respond to your comments, questions, and requests
• Improve our Site and services
• Send you marketing and promotional communications (with your consent)
• Monitor and analyze usage trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

• Essential cookies: Necessary for the operation of our Site
• Analytical/performance cookies: Allow us to recognize and count visitors and see how visitors move around our Site
• Functionality cookies: Used to recognize you when you return to our Site
• Targeting cookies: Record your visit to our Site, the pages you visit, and the links you follow

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our services ("Service Providers"), to provide services on our behalf, or to assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Service Providers may include:

• Payment processors
• Customer service providers
• Analytics services
• Email marketing services
• Hosting providers

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at privacy@unlockfreedom.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@unlockfreedom.com
• By phone: +446908664206
• By mail: 789 Campbell Point, Danmouth E12 5QJ, UK